Utility line worker repairing overhead power lines from a bucket truck

Budget Billing

What if the amount applied is a credit?

The calculated amount will be applied to the account balance to be paid and will be used toward future amounts due. Each month the bill amount will be deducted from the balance. All credit will remain on the account until it has been used.

When will my bill catch up?

Every April, the account will go through a “catch-up” process. This process will take the actual amount used and compare it to the actual amount paid. The calculated amount will then be applied to the customer account.

What are recalculation months and when do they occur?

During the recalculation month, a new amount will be determined by taking a 12-month average and multiplying the current rates. This amount will be your budget amount until the next recalculation month. An account will recalculate twice a year to ensure the most accurate amount is paid. The recalculation months are April and October.

How is my budget amount calculated?

An average of the previous 12-months is calculated and will be the amount due until the next recalculation month. There are 2 recalculation months and 1 catch-up month.

What is Budget Billing?

Budget Billing is a calculated amount due each month for all of the customer’s utilities on their bill (electric, water, wastewater, and sanitation), to give the customer a set amount to pay until the next recalculate month.