Paris Board of Public Utilities
Pay Your Bill

Establishing Service:

Customers may arrange for service by phone, email, mail or in person at our office.  The applicant must provide two forms of identification:

  1. A government issued photo ID card, such as a driver’s license is required.
  1. The second form of ID can be a birth certificate, a SSN card, a debit or credit card, etc.

New Construction Service Connections:

Connecting service for a new construction may take up to two weeks, depending on the weather and other conditions. You will need the 911 address, a copy of the septic system application and a lot number if in a subdivision. Current service fees apply.

Connection of an Existing Service / Transfer of Service:

Starting, stopping or transferring service can usually be done by the following business day:

  • Next-Day Service Connection fee is $25.00.
  • Same-Day Service Connection fee is $75.00.

Customers who have recently purchased a home must provide a deed or real estate contract.

Customers who are renting must provide a copy of their formal rent/lease agreement. If a customer does not have a formal rent/lease agreement, they will need to provide the Paris BPU Lease / Rental Form completed by their landlord.

If service has been disconnected for a period of one year, a safety inspection will be required prior to connecting service.

Disconnect Service:

To disconnect service at any address, contact a Customer Support Representative at 731-642-1322 with the date of disconnection and a forwarding address. 

Disconnection will then be scheduled for the next business day unless the service address has a disconnect collar. If the meter has a disconnect collar, service can be disconnected same day. 

Reconnect Policy:

  • During Office Hours (7:00 a.m. through 4:30 p.m.):
    • Customer will be required to pay balance of bill.
    • Reconnect Fee is $35.00.
  • After-Hours Reconnects:
    • Payments must be made between 4:30 p.m. and 8:00 p.m., if a serviceman is required to reconnect service.
    • Customer will be required to pay balance of bill.
    • After-Hours Reconnect Fee is $75.00.

If a line crew is required to reconnect service, additional fees will apply.

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